01
AI & INNOVATION
Define the task and intended users
MTK approaches applied AI around a real problem, clear scope, appropriate oversight and measurable usefulness.
MTK / AI & INNOVATION / BUILDINTELLIGENCE · AUTOMATION · PRODUCT
03 / BUILD
AI assistants & tools
Build focused internal assistants, knowledge interfaces and task-specific tools around real workflows and approved data.
MTK / AI CAPABILITY03 — DETAILS
PRACTICAL DELIVERY
What this capability covers
02
AI & INNOVATION
Connect only appropriate knowledge and data
MTK approaches applied AI around a real problem, clear scope, appropriate oversight and measurable usefulness.
03
AI & INNOVATION
Design clear boundaries and escalation paths
MTK approaches applied AI around a real problem, clear scope, appropriate oversight and measurable usefulness.
04
AI & INNOVATION
Evaluate usefulness before broader rollout
MTK approaches applied AI around a real problem, clear scope, appropriate oversight and measurable usefulness.
APPLIED AI
Have a real problem?
Let’s define the use case.
Start with the workflow, user or outcome—not a predetermined technology choice.